Items shipped from Elryan.com can be returned or exchanged, subject to the warranty conditions listed on the product page, provided that the product packaging is unopened and is less than 3 days from the date of receipt of the product, subject to a delivery fee of $5.

Products that are damaged or defected may also be replaced, provided that you inform us within 3 days of receipt of the product, and that the product and its accessories are complete.

To request a return or exchange, please contact our toll free customer service center on 80010808, between the hours of 8am and 12am.